Chatbots made with Chatwith can not just deliver answers but also provide transparency about their knowledge sources. As a chatbot creator, you have the ability to view these sources and also make the AI provide citations when generating an answer. This feature serves two primary purposes:
- Source improvement: Increase the quality and relevance of the information your chatbot provides.
- Building trust: Offer your users transparency about where the chatbot's answers come from, fostering trust and credibility.
Sources in conversation log
If a knowledge source was used by AI to generate a message (most often the case), then that source will be listed under that message in the conversation log:
At the moment only websites and YouTube videos will show specific links. Names of the files used in generating an answer will be available soon.
Sources in the chat
The chatbot has access to URLs used to generate an answer. By default, these sources are not displayed in the message provided by AI.
If you wish, you can instruct your chatbot to provide links to sources by adding this requirement the System Prompt.
Here’s an example instruction you can add to the System Prompt: