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CustomGPT vs. Botsonic
The best way to compare CustomGPT vs. Botsonic: features, plans, pricing, training, installation, and more.
When we compare CustomGPT and Botsonic, the key differentiator becomes clear: specialization. While both products offer the ability to train on files and URLs, CustomGPT caters to building chatbots for specialized use-cases, setting it apart from Botsonic. However, it's worth noting that both products allow for branding customization, including brand colors and a custom launcher icon. In terms of pricing, although Botsonic offers a free plan, CustomGPT provides a wider plan price range ($49-$499) potentially accommodating to businesses of any size. Botsonic has some features that CustomGPT lacks, such as a conversation history and lead capture.
| Pricing | |
|---|---|
| CustomGPT - Pricing | Botsonic - Pricing | 
| Basic$49/mo 3 chatbots, 500 queries/month Standard$99/mo 10 chatbots, 1000 queries/month Premium$499/mo 100 chatbots, 5000 queries/month Enterprise- Custom number of chatbots and queries | Free$0/month 1 chatbot, 100 messages/mo Starter$49/mo 1 chatbot, 2k messages/mo BusinessContact Sales More uploaded characters, private GPT model, private vector database, dedicated account manager | 
| Training | |
| CustomGPT - Training | Botsonic - Training | 
| ✓ Files | ✓ Files | 
| ✓ Website URLs | ✓ Website URLs | 
| ✗ Interact with 5000+ services | ✗ Interact with 5000+ services | 
| ✗ Interact with APIs | ✗ Interact with APIs | 
| ✗ Integrate with e-commerce | ✗ Integrate with e-commerce | 
| ✓ Sitemap | ? Sitemap | 
| ✓ Simple text | ✗ Simple text | 
| ✓ Youtube video | ✗ Youtube video | 
| Features | |
| CustomGPT - Features | Botsonic - Features | 
| ✓ Conversation History | ✓ Conversation History | 
| ✗ Smart Prompts | ✗ Smart Prompts | 
| ✓ Multilingual | ? Multilingual | 
| ✓ Model Switching | ✗ Model Switching | 
| ✓ Analytics | ✗ Analytics | 
| ✗ Capture Leads | ✓ Capture Leads | 
| ✗ Human Handover | ✗ Human Handover | 
| ✗ Human Escalation | ✗ Human Escalation | 
| ✓ Manual Resync | ? Manual Resync | 
| ✓ Auto Resync | ? Auto Resync | 
| ✓ Show Sources | ✗ Show Sources | 
| ✗ Alternative LLMs | ✗ Alternative LLMs | 
| ✗ Fine-Tuning | ✗ Fine-Tuning | 
| ✓ Use own OpenAI or OpenRouter API key | ✗ Use own OpenAI or OpenRouter API key | 
| Installation | |
| CustomGPT - Installation | Botsonic - Installation | 
| ✓ Website widget | ✓ Website widget | 
| ✓ Embed (iFrame) | ✗ Embed (iFrame) | 
| ✓ Share link | ? Share link | 
| ✓ Chatbot API | ✗ Chatbot API | 
| ✗ Chatbot For Slack | ✓ Chatbot For Slack | 
| ✗ Chatbot For Telegram | ✗ Chatbot For Telegram | 
| ✗ Chatbot For Whatsapp | ✓ Chatbot For Whatsapp | 
| Customization | |
| CustomGPT - Customization | Botsonic - Customization | 
| ✓ Brand colors | ✓ Brand colors | 
| ✓ Welcome message | ✓ Welcome message | 
| ✗ Message input placeholder | ? Message input placeholder | 
| ✗ Bubble text | ✗ Bubble text | 
| ✓ Launcher icon | ✓ Launcher icon | 
| ✓ Remove branding | ✓ Remove branding | 
| ✗ Custom domain | ✗ Custom domain | 
| Summary | |
| CustomGPT stands out because it caters to building chatbots for specialized use-cases, whereas Botsonic is targeted at the more casual customer. | |
| Compare alternatives | |
| CustomGPT - Compare alternatives | Botsonic - Compare alternatives | 
